Questions and answers

Reach turns a sales goal into real conversations. You write the goal in one sentence. Reach finds the right people at the right companies, checks each email twice, writes one personal email per person in their own language, and sends the ones you approve from your own mailbox.

Five kinds: booking meetings, asking for referrals, getting replies, asking for introductions, and raising money from investors. Write it the way you would say it, for example "Meet heads of finance at logistics firms in Germany".

People at businesses and other organisations, found through their work. Reach does not look for consumers or patients. If a goal reads as aimed at consumers, Reach suggests a business version of it for you to pick.

Usually minutes. You can watch the people being found live, then read each draft as it is written.

With Google, or with a one-time code sent to your work email. Both create the same kind of account.

Only your email address, name and profile picture. Reach uses them to create your account and sign you in. Nothing else from your Google account is read at sign-in.

No. Reach only sees the threads it started for you: the emails it sent, and the replies, bounces and unsubscribes on them. Everything else in your mailbox stays private to you.

Only what the features you can see need. We never sell it, never use it for ads and never use it to train AI. Reach's use of information received from Google APIs follows the Google API Services User Data Policy, including the Limited Use requirements.

Yours. You connect your Gmail and each approved email goes out from it, so replies land in your inbox like any other email. Reach never sees your Gmail password and you can disconnect at any time.

A new mailbox starts with 5 emails a day and rises slowly to 20. Every address is checked twice before anything is written, so bounces stay rare. And a reply or an unsubscribe stops everything to that person at once.

At 09:30 in the recipient's own time zone, on a working day. A person in Berlin and a person in Austin each get theirs at the start of their morning.

Each person gets up to two short follow-ups, on day 3 and day 7. The moment they reply, every follow-up to them stops.

No. You approve every email before it is sent. You can approve one at a time or a whole batch you have read.

Yes. Edit any line yourself, or ask for a rewrite in plain words, such as "shorter" or "mention their new office". You approve the version you like.

Two reasons. Either the email address was confirmed by only one of its two checks, so you decide. Or the person lives in a country where a sales email to a business needs their consent first. Those drafts are never part of a batch approval.

Yes, at any time. Nothing new is found, written or sent until you start it again, and everything already done stays where it is.

From professional data providers and public web pages: a person's name, role, employer and the things they said in public, like posts, articles and talks. Reach never uses people-search or data-broker sites, and drafts that cite them are refused.

Twice, with two separate sources. An address both agree on is ready. An address only one agrees on is marked so you can decide, and it is checked again right before it sends.

No. Neither we nor the services that help us write use your data to train AI.

In the United States, encrypted in transit and at rest, with each workspace kept apart from every other. The full details are in our privacy policy.

English, German, French, Spanish, Italian, Portuguese (Brazil and Portugal), Dutch, Swedish, Danish, Norwegian and Finnish. You can set your goal in any of them too.

From where they work. A buyer in Lyon gets French, one in Antwerp gets Dutch, one in Lisbon gets European Portuguese. You can switch any draft to English with one click.

Where people expect it. German drafts use "Sie", Italian "Lei", French "vous", Spanish "usted" and Dutch "u". Nordic drafts use the plain, polite "du" that business email there uses.

Every first email names your business and its address and includes an easy way to opt out. People can use their mail app's unsubscribe button or simply reply "stop". Your workspace never emails them again.

When someone asks to be forgotten, Reach deletes what it holds about them, cancels any queued email to them and adds them to a do-not-email list. No one using Reach finds or emails them again. The list stores only one-way keyed hashes, never the address itself.

Some countries need a business's consent before a sales email, for example Germany under UWG §7 and Austria under its Telecommunications Act. Drafts to people there wait for you to approve each one yourself, with the reason shown. Rules vary, so you stay responsible for who you contact, and Reach makes the careful path the easy one.

Your name, your business, your business address and your own email address. The email comes from you, so a reply comes straight back to you.

The unit Reach counts work in. About 4 credits find one person, check their email and write them a personal email. Sending it is 1 more.

1,000, free, with no card. That is enough to reach about 200 people from start to finish.

Its credits come back to you. Your statement shows every credit spent and every credit returned.

There is nothing to cancel while you use free credits. To leave, delete your account or your workspace from Settings, Data and privacy. Deleting a workspace also disconnects your mailbox and calendar.

Yes. Workspace owners can download everything in the workspace from Settings, Data and privacy, as one archive. The download link lasts 15 minutes and the archive is deleted after 7 days.

Items you delete inside Reach are hidden at once and removed for good within 90 days. Deleting your workspace removes its people, drafts, messages and files.

Grovio Labs Inc, a company in the United States. Write to hello@reachcrew.app with any question, and privacy@reachcrew.app for anything about your data.